Privacy Policy

Effective Date: 01/1/2020

Our privacy policy describes what types of information we collect, how and why we collect that information, the other parties, with whom we may share it, your rights to regarding your data, and how we protect the security of the data.

We have built our service with your security as our highest priority. We use only PCI-certified Service Providers that have been certified with the highest level of security for processing credit card transactions. For more information about this, please take a look at this information on Stripe security and the Mastercard Payment Gateway System.

We sometimes work with charities, merchants, financial institutions and other partners which act as data controllers, including for processing payment transactions. If you have any questions, feel free to email us on

I. Our Approach to Your Privacy

Goodworld, Inc. ("Goodworld" or "We") respects your privacy and works hard to protect your personal information. We want you to understand how we may collect, store, use and protect any information, including personally identifiable data ("Personal Data"), collected from you in connection with the Service (as defined below). Personal Data does not include information that has been aggregated or made anonymous. We will not share your Personal Data with anyone except as described in this Privacy Policy.

Our approach to privacy is simple: we respect the privacy of everyone who uses the Website (the “Website”) and services at all times and we work to carry out Donor’s directions at the level of privacy that you, individually, choose. We understand that your charitable giving is important and personal; we try to create a community that handles your information the way you want us to and that creates a trusted environment for everyone. Please read the entire policy, as your use of the Website constitutes your acceptance of the entire Goodworld, Inc. Privacy Policy (the “Privacy Policy”) and Terms of Use.

The Privacy Policy explains how information about you is collected, used, and protected by Goodworld, Inc., as well as its subsidiaries and partners, (“Goodworld,” “GW” or “we”) when you access or use our Website, mobile applications, and other online products and services (collectively, our “Services”) or otherwise interact with us.

We reserve the right to update the Privacy Policy from time to time. If we make changes to the Privacy Policy, we will notify you by posting the new policy with a revised date at the top of the Privacy Policy and posting an alert on our website

The Goodworld community is made up of two groups:

  • Donors: These are individuals (or other entities) that make donations using the Service, or that visit the Website just to check it out.
  • Organizations: These are organizations, typically IRS recognized 501(c)(3) or 501(c)(4) charities, that have registered to accept donations from Donors on the Service.

II. Collection of Donor’s Information

a. Types of Information You Provide

We collect information that you provide to us directly, such as information that you provide when you create or modify your account profile, donate money to an Organization, request customer support, respond to a survey, send us an email, or otherwise communicate with us. The types of information, include, but are not limited to, your name, credit card information, email address, mailing address, phone number, and any other publicly posted name, or form of identification used by Donor on either Facebook or Twitter, such as a username or handle. However, Goodworld neither collects nor shares any information about a donor or nonprofit organization without their informed consent. Additionally, Goodworld neither collects nor shares information about a donor or nonprofit organization without their informed consent.

Visit Facebook's Privacy Policy on for more information about Facebook's privacy practices.

Visit Twitter's Privacy Policy on for more information about Twitter's privacy practices.

b. How We Collect Information

When you access or use our Services, we automatically collect and store certain additional information, including:

  • Usage Data is collected automatically when using the Service.
  • Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic information.
  • When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
  • Server Log Information: We log information about your use of our Website, including the type of browser you use, access times, pages viewed, your IP address, and the page that you visited before navigating to our Website.
  • We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.
  • Information Collected by Cookies and Other Tracking Technologies: Goodworld may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our Services. Among other things, cookies help support the integrity of the registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about the activity of individuals who use our Services. Goodworld may also collect information using web beacons or other tracking technologies to help deliver cookies, count visits, and understand Website usage and campaign effectiveness.
  • Further, third parties may use cookies and other tracking technologies in connection with our Website, which may include the collection of information about your online activities over time and across third-party web sites or online services. When using our Website, you may encounter embedded content, or you may be directed to other websites to interact with such as Facebook, Twitter, or other sites. These websites and embedded content may use their own cookies. We do not have control over the placement of cookies by other websites, even if you are directed to them from our website.
  • Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party web sites or online services (e.g., browser do not track signals). Currently, we do not monitor or take any action with respect to these signals or other mechanisms.

We also collect information from other sources and combine that with information we collect from you directly and through your use of our Services. For example, when you create or log into your Goodworld account using a third-party social networking site, such as Facebook or Twitter, we will have access to your account information in accordance with your privacy settings on that third-party social networking site, and the corresponding authorization procedures determined by such third-party social networking sites and their application programming interfaces (“API”s). The account information that we can access from third-party social networking sites may include information, for example, posts or tweets from your timeline and the individuals whom you follow on the third-party social networking site.

c. Why We Collect Information

We may use collected information for various purposes, including to:

  • Enable you to make donations to campaigns or Organizations at your direction;
  • Allow the Organization to provide Donor with a receipt for the donation that may be used for tax records;
  • Provide, maintain, and improve our Services, and send you information, including invitations, reminders, confirmations, technical notices, updates, security alerts or support, and administrative messages;
  • Provide customer service, including responding to your comments, questions, or requests;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Investigate potential fraudulent transactions and other illegal activities in order to protect our rights and property as well as the rights and property of Donors and Organizations;
  • Communicate with you about products, services, offers, promotions, news, upcoming events, and other information about us and/or our partners that we think will be of interest to you, though you may choose to opt-out of receipt of such emails;
  • Personalize and improve our Services and provide content or features that match the profiles or interests of individuals or entities who use our services; and
  • Link or combine that information with other information we obtain from third parties to help understand your needs and provide you with better service.

By accessing and using our Services, you consent to the processing and transfer of information about you and your use of our Services.

d. Your Choices and Rights

You can modify or review your account settings at any time by accessing the Donor Dashboard ( and following the instructions there.

You may choose to allow GW to share your personal identifying information with any Organization to which I make a donation or our customers or sponsors for such parties’ marketing purposes; if you do not check the box to allow this, then GW will not share your personal identifying information with such party(ies). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

If you want to receive a tax receipt from the Organization for your donation, then you must: (a) provide us with your name and email address either at the time of registration or later by modifying your Donor Dashboard selections; and (b) check the box on the registration site that allows GW to share your personal identifying information with each Organization to which you donate. This in turn will enable each such Organization to email you a tax receipt. By law, tax receipts must be generated by the Organization, not Goodworld. See more about this at Section i, Tax Receipts, below.

Under this Privacy Policy, and by law, you have the following rights:

  • The right to notice一You must be properly notified which categories of personal data are being collected and the purpose of which the personal data is being used.
  • The right to access and the right to request一 The CCPA permits you to request and obtain information regarding the disclosure of your personal data that has been collected in the past 12 months by the company or its subsidiaries to a third-party for the third party’s direct marketing purposes.
  • The right to say no to the sales of personal data一You also have the right to ask the company not to sell your personal data to third parties. Goodworld does not sell, rent or trade personal data to other organizations.
  • The right to know about your data一You have the right to request and brain from the company information regarding the disclosure of the following:
    • Categories of personal data
    • The sources from which the Personal Data was collected
    • The business or commercial purpose for collecting or selling the personal data
    • Categories of third parties with whom we share personal data
    • the specific pieces of personal data we collected about you
  • The right to delete personal data一 You have the right to request the deletion of your personal data that has been collected in the past 12 months.
  • The right not to be discriminated against一You have the right to not be discriminated against for exercising any of your consumer’s rights, including by:
    • Denying goods and services to you.
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties.
    • Providing a different level or quality of goods or services to you.
    • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

How To Make a Request

Email with your requests and concerns.

Visit and submit your questions or request through the chat function on the website. Write a request to Goodworld’s office at 1875 K Street NW, Suite 400, Washington, DC 2000. The request should include the donor's name, email address, telephone number, last four digits of the written card on file as a donor for us to verify the donor’s information.

Authorized Agent. For verification, the users must communicate to Goodworld stating that they have an authorized attorney or agent to help with the donor’s concerns regarding their personal data usage.

e. Social Media

You understand that, when you post on social media sites a Goodworld “#donate”, you will therefore let your friends on Facebook and your followers on Twitter know about your donation, in real time. You can harness the power of social media to spread the word of your donations. The settings that control who will see your FB post or your Tweet are in two places:

  • a. the account settings on the Goodworld registration page; and
  • b. the account settings on your Facebook and your Twitter accounts.

You are responsible for setting and maintaining these settings. While we know many of our Donors want to publicize the fact that they just made a donation of, for example, $25 to ABC Charity, you have the power to control what information is shared across social networks by your controls on those networks. But you can control this only if you use the settings on the Goodworld account registration page AND your settings on Facebook and Twitter. Of course all information transmitted on the Facebook and Twitter platforms is controlled by and subject to their respective privacy policies, which may be found at and

f. Sharing of Information

The privacy of individuals and entities that use our Services is important to us and, as such, we do not sell, trade, or rent any information regarding individuals or entities that use our Services to outside individuals or entities other than under certain limited circumstances that are outlined below.

  • With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • With the Organizations that you donate to according to your instructions;
  • With your friends or connections on third-party social networking sites (e.g., through tweets or posts) in accordance with your privacy settings on, and the authorization procedures determined by, such third-party social networking sites;
  • Our customers, sponsors and third parties if you opt-in or fail to opt-out at the time your provide your information;
  • If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce applicable member agreements or policies, including our Terms of Use, which is available at; or to prevent or defend against misuse of our Services, violation of our intellectual property rights, breach of any of our Organizations or vendors obligations to Good World, physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; and
  • With your consent, for any purpose not enumerated here.

We also may share aggregated or anonymized information with third parties – this information would not directly identify you. Further, we use the services of Intercom when you communicate with us on our website. Intercom's Private Policy can be accessed at:

Categories of Shared Data

  1. Personally identifiable information. We collect the information you provide when you use our products and sign up as a new donor. This information includes name, email address, written name, and Facebook or Twitter username. Goodworld only shares personally identifiable information with charitable organizations with the donor’s informed consent.
  2. Donation activity. We collect information about when the donation was made, the quantity of donations made, and who donated to the organizations. The information collected will only be shared with the charitable organizations the donation was made to.
  3. Financial information. We collect information on credit or debit cards used to process donor’s payment transactions. Goodworld does not collect, share, or store any card information. We provide a secure portal for donors to provide their information directly to a PCI level one compliant payment processor.

We do not disclose personal information we collect about users defined by the California Consumer Protection Act of 2018. We also will not sell or share any data collected from any of the three categories aforementioned without a donor’s consent.

g. How We Protect Donor Information

Since protecting the privacy of the personal information of Donors is important to us, we practice appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of such information.

After you register to use our Services, your credit card information is directly transmitted to and stored by a secured third-party service provider and at no time will Goodworld directly store your credit card information.

h. Receipts from Organization

In the event that you want to receive a receipt from the Organization for your donation, then the Organization must have your email address in the context of your donation. We will not transmit your email address to the Organization unless you elect to share your information by checking the box described in Section E above.

While Goodworld may provide you with acknowledgment of your instructions to make a donation, and with a summary of your donations, it is the responsibility of the Organization to provide you with the tax receipt for the donation.

i. Services Provided by Others

We may employ other companies and individuals to perform functions on our behalf. Those vendors may have access to personally identifiable information needed to perform their functions, but may not use it for any other purposes, including selling it or providing it to others.

  • When you communicate with us on the website, we use the services of Intercom.
  • We use Stripe and Mastercard for payment processing when you donate. Visit Stripe’s Private Policy at: and Mastercard’s Privacy Policy at:
  • We use Google Analytics to track user activity on the platform

j. Account Information

If you wish to deactivate or terminate your account, you can do so by clicking “Delete my Account” on the page accessible through the Donor Dashboard. If you choose to deactivate your account, we may still retain certain information about you, including information about you as required by law or for legitimate business purposes for a limited time. We reserve the right to decline Services or terminate Services to any Donor that is in violation of this Policy or the Terms of Use, that is engaged in any illegal or immoral use of the Service, or for any other reason in our judgment.

k. Promotional Communications

We may send you emails about our Services and Organizations from time to time. You may opt-out of receiving promotional emails from us by following the instructions contained in any of those emails. If you opt-out of receiving promotional emails, however, we may still send you transactional or relationship communications via email, such as reminders, confirmation, and other messages about your account or donations.

l. Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, Goodworld cannot guarantee optimal functioning of our Services if you do that.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

m. Links to Other Websites

The Website may contain links to third-party websites, including the websites of non-profits and other businesses or organizations, or of advertisers on the Website. Goodworld is not responsible for the privacy practices, policies, or content of such third-party websites.

Goodworld may keep track of how you interact with links, including links to third-party websites, by redirecting clicks or through other means. We keep track of this information to help improve our Services, and so that we can share aggregate click-statistics such as how many times a particular link was clicked on.

n. Privacy Protection of Children

Our Services are not directed to children under the age of 13. In compliance with the Children’s Online Privacy Protection Act, we do not knowingly collect personally identifiable information from persons under thirteen years of age through our Services or otherwise. If we learn that any individual who used our Services is under the age of 13, or that we have inadvertently received personally identifiable information from an individual under the age of 13 through the Website, we will take appropriate steps to remove information regarding that individual from our database(s) and to restrict that individual’s access to our Services. We also do not knowingly distribute such information to third parties.

We also may limit how we collect, use and store some of the information of users between 13 and 18 years old. In some cases, this means we will be unable to provide certain functionality of the service to these users.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

III. Collection of Organization’s Information

a. Information an Organization Provides to Us

We collect information that you provide to us directly, such as information that you provide when you register to be an Organization, including your corporate name, address, EIN, tax-exempt or other status and certain banking information to allow processing.

We commit to keep confidential all non-public information. We do not sell, rent or trade lists of our Organizations. We may combine the information that we receive from you with other information in order to create studies and reports to analyze and improve our services. We may identify an Organization as a part of the GW community unless you request otherwise in writing.

We may not be able to keep confidential your Organization’s information if, in our judgment, we are required to disclose it for legal reasons, such as a subpoena, to provide that information to authorities.

Goodworld may provide a public confirmation of your donation after your donation is made through a response to your Facebook or Twitter post and you consent to this acknowledgement.

If an Organization wishes to be removed from the roster of eligible Goodworld Organizations, please write an email requesting that to

b. Social Media Publication

Organization understands that a Donor, in making a donation to an Organization using our Service, will therefore cause the fact of that donation and Organization’s name to be published or re-published on Facebook and on Twitter, which may in turn also appear elsewhere in social media. The publication of such information on Facebook, Twitter and other social media is governed by the rules relating to those media and platforms, which are beyond the control of Goodworld.

IV. Organization’s Use of Donor’s Information

By registering as an Organization to use our Services, you agree to abide by Goodworld’s Privacy Policy and Terms of Use. Specifically, you agree that you may not use Donor’s personally identifiable information for any purpose other than (a) creating a receipt suitable for tax purposes to be sent to Donor via email or other means;

(b) completing the intended transaction in the rare event that any contact with Donor is necessary; and

(c) for other Donor-facing communications. An Organization may not compile Donor information for any other purpose, and may not sell or transfer or make available that information to a third party.

We reserve the right to decline Services or terminate Services to any Organization that is in violation of this Policy, that is engaged in any illegal or immoral activity or use of the Service, or for any other reason in our judgment.

V. Terms of Use

We invite everyone, Donors and Organizations, to read the Terms of Use, which are available at The Privacy Policy is subject to the Terms of Use, and is a part of the Terms of Use.

Contact Us

If you have any questions please write to us at or contact our data protection officer with contact information below:

John Gossart
Goodworld Inc.
1875 K Street NW, Suite 400
Washington, D.C. 20006