Effective July 27, 2015

I. Big Idea

Our approach to privacy is simple: we respect the privacy of everyone who uses the Website (the “Website”) and services at all times and we work to carry out Donor’s directions at the level of privacy that you, individually, choose. We understand that your charitable giving is important and personal; we try to create a community that handles your information the way you want us to and that creates a trusted environment for everyone. Please read the entire policy, as your use of the Website constitutes your acceptance of the entire Goodworld, Inc. Privacy Policy (the “Privacy Policy”) and Terms of Use.

The Privacy Policy explains how information about you is collected, used, and disclosed by Goodworld, Inc., as well as its subsidiaries and affiliates, ("Goodworld," “GW” or "we") when you access or use our Website, mobile applications, and other online products and services (collectively, our "Services") or otherwise interact with us.

We reserve the right to update the Privacy Policy from time to time. If we make changes to the Privacy Policy, we will notify you by posting the new policy with a revised date at the top of the Privacy Policy.

The Goodworld community is made up of two groups:

  • a. Donors: These are individuals (or other entities) that make donations using the Service, or that visit the Website just to check it out.
  • b. Organizations: These are organizations, typically registered 501(c)(3) charities, that have registered to accept donations from Donors on the Service.

The Privacy Policy has separate sections to outline the privacy policies for Donors and Organizations.

II. Collection of Donor’s Information

a. Information You Provide to Us

We collect information that you provide to us directly, such as information that you provide when you create or modify your account profile, donate money to an Organization, request customer support, respond to a survey, send us an email, or otherwise communicate with us. The types of information include, but are not limited to, your name, credit card information, email address, mailing address, phone number, and any other publicly posted name, or form of identification used by Donor on either Facebook or Twitter, such as a username or handle.

b. Information Collected Automatically When You Use our Services

When you access or use our Services, we automatically collect and store certain additional information, including:

  • Server Log Information: We log information about your use of our Website, including the type of browser you use, access times, pages viewed, your IP address, and the page that you visited before navigating to our Website.
  • Information Collected by Cookies and Other Tracking Technologies: Goodworld may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our Services. Among other things, cookies help support the integrity of the registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about the activity of individuals who use our Services. Goodworld may also collect information using web beacons or other tracking technologies to help deliver cookies, count visits, and understand Website usage and campaign effectiveness.

c. Information We Collect From Other Sources

We also collect information from other sources and combine that with information we collect from you directly and through your use of our Services. For example, when you create or log into your Goodworld account using a third-party social networking site, such as Facebook or Twitter, we will have access to your account information in accordance with your privacy settings on that third-party social networking site, and the corresponding authorization procedures determined by such third-party social networking sites and their application programming interfaces (“API”s). The account information that we can access from third-party social networking sites may include information, for example, posts or tweets from your timeline and the individuals whom you follow on the third-party social networking site.

d. Use of Information

We may use collected information for various purposes, including to:

  • Enable you to make donations to campaigns or Organizations at your direction;
  • Allow the Organization to provide Donor with a receipt for the donation that may be used for tax records;
  • Provide, maintain, and improve our Services, and send you information, including invitations, reminders, confirmations, technical notices, updates, security alerts or support, and administrative messages;
  • Provide customer service, including responding to your comments, questions, or requests;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Investigate potential fraudulent transactions and other illegal activities in order to protect our rights and property as well as the rights and property of Donors and Organizations;
  • Communicate with you about products, services, offers, promotions, news, upcoming events, and other information about us and/or our partners that we think will be of interest to you, though you may choose to opt-out of receipt of such emails;
  • Personalize and improve our Services and provide content or features that match the profiles or interests of individuals or entities who use our services; and
  • Link or combine that information with other information we obtain from third parties to help understand your needs and provide you with better service.

By accessing and using our Services, you consent to the processing and transfer of information about you and your use of our Services.

e. Your Choices

You can modify or review your account settings at any time by accessing the Donor Dashboard ( and following the instructions there.

You may choose to allow GW to share your personal identifying information with any Organization to which I make a donation; if you do not check the box to allow this, then GW will not share your personal identifying information with the Organization.

If you want to receive a tax receipt from the Organization for your donation, then you must (a) provide us with your name and email address either at the time of registration or later by modifying your Donor Dashboard selections and (b) check the box on the registration site that allows GW to share your personal identifying information with each Organization to which you donate. This in turn will enable each such Organization to email you a tax receipt. By law, tax receipts must be generated by the Organization, not Goodworld. See more about this at Section i, Tax Receipts, below.

f. Social Media

You understand that, when you post on social media sites a Goodworld “#donate”, you will therefore let your friends on Facebook and your followers on Twitter know about your donation, in real time. You can harness the power of social media to spread the word of your donations. The settings that control who will see your FB post or your Tweet are in two places:

  • a. the account settings on the Goodworld registration page; and
  • b. the account settings on your Facebook and your Twitter accounts.

You are responsible for setting and maintaining these settings. While we know many of our Donors want to publicize the fact that they just made a donation of, for example, $25 to ABC Charity, you have the power to control what information is shared across social networks by your controls on those networks. But you can control this only if you use the settings on the Goodworld account registration page AND your settings on Facebook and Twitter. Of course all information transmitted on the Facebook and Twitter platforms is controlled by and subject to their respective privacy policies, which may be found at and

g. Sharing of Information

The privacy of individuals and entities that use our Services is important to us and, as such, we do not sell, trade, or rent any information regarding individuals or entities that use our Services to outside individuals or entities other than under certain limited circumstances that are outlined below.

  • With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • With the Organizations that you donate to according to your instructions;
  • With your friends or connections on third-party social networking sites (e.g., through tweets or posts) in accordance with your privacy settings on, and the authorization procedures determined by, such third-party social networking sites;
  • If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce applicable member agreements or policies, including our Terms of Use, which is available at; or to prevent or defend against misuse of our Services, violation of our intellectual property rights, breach of any of our Organizations or vendors obligations to Good World, physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; and
  • With your consent, for any purpose not enumerated here.

We also may share aggregated or anonymized information – this information would not directly identify you.

h. How We Protect Donor Information

Since protecting the privacy of the personal information of Donors is important to us, we practice appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of such information.

After you register to use our Services, your credit card information is directly transmitted to and stored by a secured third-party provider that has specific protocols in place to comply with all governmental requirements and to ensure that your credit card information is stored in a safe and secure manner. At no time will Goodworld directly store your credit card information. The privacy policy of that third-party vendor can be found at

i. Tax Receipts from Organization

In the event that you want to receive a tax receipt from the Organization for your donation, then the Organization must have your email address in the context of your donation. We will not transmit your email address to the Organization unless you elect to share your information by checking the box described in Section E above.

While Goodworld may provide you with acknowledgment of your instructions to make a donation, and with a summary of your donations, it is the responsibility of the Organization to provide you with the tax receipt for the donation.

j. Services Provided by Others

We may employ other companies and individuals to perform functions on our behalf. Those vendors may have access to personally identifiable information needed to perform their functions, but may not use it for any other purposes, including selling it or providing it to others.

k. Account Information

If you wish to deactivate or terminate your account, you can do so by clicking “Cancel” on the “Update your Account” page accessible through the Donor Dashboard. If you choose to deactivate your account, we may still retain certain information about you, including information about you as required by law or for legitimate business purposes for a limited time. We reserve the right to decline Services or terminate Services to any Donor that is in violation of this Policy or the Terms of Use, that is engaged in any illegal or immoral use of the Service, or for any other reason in our judgment.

l. Promotional Communications

We may send you emails about our Services and Organizations from time to time. You may opt-out of receiving promotional emails from us by following the instructions contained in any of those emails. If you opt-out of receiving promotional emails, however, we may still send you transactional or relationship communications via email, such as reminders, confirmations, and other messages about your account or donations.

m. Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, Goodworld cannot guarantee optimal functioning of our Services if you do that.

n. Links to Other Websites

The Website may contain links to third-party websites, including the websites of non-profits and other businesses or organizations, or of advertisers on the Website. Goodworld is not responsible for the privacy practices, policies, or content of such third-party websites.

Goodworld may keep track of how you interact with links, including links to third-party websites, by redirecting clicks or through other means. We keep track of this information to help improve our Services, and so that we can share aggregate click-statistics such as how many times a particular link was clicked on.

o. Privacy Protection of Children

Our Services are not directed to children under the age of eighteen. In compliance with the Children’s Online Privacy Protection Act, we do not knowingly collect personally identifiable information from persons under thirteen years of age through our Services or otherwise. If we learn that any individual who used our Services is under the age of eighteen, or that we have inadvertently received personally identifiable information from an individual under the age of eighteen through the Website, we will take appropriate steps to remove information regarding that individual from our database(s) and to restrict that individual’s access to our Services. We also do not knowingly distribute such information to third parties.

III. Collection of Organization’s Information

a. Information an Organization Provides to Us

We collect information that you provide to us directly, such as information that you provide when you register to be an Organization, including your corporate name, address, EIN, tax-exempt or other status and certain banking information to allow processing.

We commit to keep confidential all non-public information. We do not sell, rent or trade lists of our Organizations. We may combine the information that we receive from you with other information in order to create studies and reports to analyze and improve our services. We may identify an Organization as a part of the GW community unless you request otherwise in writing.

We may not be able to keep confidential your Organization’s information if, in our judgment, we are required to disclose it for legal reasons, such as a subpoena, to provide that information to authorities.

If an Organization wishes to be removed from the roster of eligible Goodworld Organizations, please write an email requesting that to

b. Social Media Publication

Organization understands that a Donor, in making a donation to an Organization using our Service, will therefore cause the fact of that donation and Organization’s name to be published or re-published on Facebook and on Twitter, which may in turn also appear elsewhere in social media. The publication of such information on Facebook, Twitter and other social media is governed by the rules relating to those media and platforms, which are beyond the control of Goodworld.

IV. Organization’s Use of Donor’s Information

By registering as an Organization to use our Services, you agree to abide by Goodworld’s Privacy Policy and Terms of Use. Specifically, you agree that you may not use Donor’s personally identifiable information for any purpose other than (a) creating a receipt suitable for tax purposes to be sent to Donor via email or other means;
(b) completing the intended transaction in the rare event that any contact with Donor is necessary; and (c) for other Donor-facing communications. An Organization may not compile Donor information for any other purpose, and may not sell or transfer or make available that information to a third party.

We reserve the right to decline Services or terminate Services to any Organization that is in violation of this Policy, that is engaged in any illegal or immoral activity or use of the Service, or for any other reason in our judgment.

V. Terms of Use

We invite everyone, Donors and Organizations, to read the Terms of Use, which are available at The Privacy Policy is subject to the Terms of Use, and is a part of the Terms of Use.

Contact Us

If you have any questions about the Privacy Policy, please email us at